Veterinary Care

SCAR have now opened a low cost animal hospital to provide the community with accessible veterinary options for the care of their pets. We want to make high-quality desexing and veterinary care accessible to all pet owners.

Telephone: (03) 7002 6649

Day of Week Opening Hours
Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 19:00
Friday 09:00 - 17:30
Saturday Closed
Sunday Closed
Public Holidays Closed

Our high-quality hospital accommodates medical care ranging from routine vaccinations and health checks, to diagnostics and soft tissue surgeries and has a huge emphasis on the desexing of animals and pet ownership education. We have become Hume’s very first non-profit animal hospital, offering pet owners more options when it comes to caring for their pet’s needs. By bringing your pets to see our veterinary team, you will not only receive exceptional care but are also helping us to offset the cost of vet care to pet owners experiencing hardship, as well as assisting us to continue the rehabilitation of homeless animals in our shelter facility.

Compassionate client care is one of the most important features of our practice, and our entire team is dedicated to providing excellent customer service as well as the best treatment for your pets. We look forward to working with you and getting to know your beloved furry friend.

Contact us today to make an appointment for your pet to see our veterinary team, please call us on (03) 7002 6649 or visit us at 23 Grasslands Ave, Craigieburn, VIC.

Our Services


At SCAR community animal hospital, we provide Vaccinations to protect your pets from common infectious diseases from 6-8 weeks of age to ensure they are happy and healthy.

As part of your pets visit for his/her vaccination, the Veterinarian will perform a consultation which includes a thorough nose to tail exam to detect any health concerns or identify other health related issues such as heart murmurs, ear infections, lumps and bumps, skin allergies and dental disease that may be present.

We provide the following Vaccinations for your pet

  • Puppy Vaccinations
  • Kitten Vaccinations
  • Adult Dog and Cat Vaccinations

What diseases do vaccinations protect your furry family member from?

Dog Vaccinations (C5) protect your canine friend from the following diseases

  • Canine Distemper
  • Canine Hepatitis
  • Canine Parovirus
  • Canine Cough (Kennel Cough)

Cat Vaccinations (F3 and FIV) protect your feline friend from the following diseases

  • Feline Rhinotracheitis (Cat Flu)
  • Feline Calciviris (Cat Flu)
  • Feline Panleukopenia (Entiritis)
  • Feline Immunodefieceiny Virus (FIV)

For more information regarding vaccinations please call our Veterinary team on 03 7002 6649

Nurse Health Checks

We offer complimentary nurse puppy and kitten checks; we would love to see your new addition to the family and help give you all of the veterinary advice to keep your new family member healthy.

Our nurses also can help you with complimentary dental checks to make sure your pet has the healthiest smile.

If you would like to book in a free puppy/kitten or dental check with one of our nurses please call us on 03 7002 6649

Standard consult fee $65
Revisit consult fee $50
Complex consult fee $99
F3 Vaccination $80
FIV Vaccination $65 ($40 with an F3)
Microchip $45
Microchip add on $38
C5 Vaccination $90
Cat Spey $165
Cat castrate $115
Dog Spey (< 15 kg) $290
Dog Spey (15-30kg) $335
Dog Spey (30-50kg) $375
Dog Spey (50kg +) $400
Dog Castrate (All) $265

Castrate and spey costs include pain relief injection and take home pain relief.

For additional prices please contact our vet team on (03) 7002 6649


Desexing or neutering your pet is a surgical procedure that prevents them from being able to reproduce. This is one of the most frequent surgery performed by our vets and we aim to make this experience as stress free for both owner and pet.

We have reduced desexing fees and we aim to make desexing affordable for everyone. We frequently hold desexing days at even more reduced rates for Hume residents and are aiming to service people in other council shires as well.

There are many benefits to desexing your pet, they include:

  • Preventing unwanted litters, which can be very costly, and may add to the already overwhelming number of stray animals that are put down each year
  • Prevention of testicular cancer and prostate disease in males, and it can help prevent pyometra (infection of the uterus) and mammary tumours (breast cancer) in females
  • Stopping the “heat” cycle in females (females come into season approximately every 6 months)
  • Reduction of council registration fees

For more information in regard to desexing please call our veterinary team on 03 7002 6649

Dental Care

Did you know that 80% of pets suffer some form of dental disease, so they need regular check-ups too!

As your pet ages, they will naturally develop a layer of Plaque on their teeth, which hardens to become a solid layer over the tooth called Tartar. If not effectively managed, this can turn into Gingivitis, an inflammation of the surrounding gums. Any inflammation and infection of the gums can have a direct effect on your pet’s heart and kidneys.

Signs of dental disease include:

  • Bad Breath (Halitosis)
  • Inflamed Gums (Gingivitis)
  • Loose teeth
  • Facial swelling
  • Excessive Salivation (Drooling)
  • Reluctance to eat or chew

Cat Friendly Clinic

The SCAR Animal Hospital takes the well-being and happiness of our feline friends very seriously and are currently in the progress of aiming to become a certified cat friendly clinic with the!

We now have a cosy and dedicated waiting space for cats when they come to visit us, so they don’t need to see any dogs whilst in our clinic! This space has carrier covers that have been sprayed with de-stressing  Feliway pheromones and stools for the carriers to be placed on so our kitty friends stay high and not down on the ground.

We hope that our kitty friends (and their lovely owners) enjoy their special waiting area.


We offer digital X-ray technology which allows us to produce high-quality, high-resolution X-ray images more efficiently than traditional film X-rays.

The benefit of having this equipment readily available within our clinic means we can quickly diagnose injuries, particularly in emergency situations.


Dr Karmen can perform a preliminary ultrasound of your pet in our hospital, we also work closely with an external Ultra sonographer who performs Ultrasounds within our clinic Monday – Friday.

Your pet is admitted for the procedure between 8:00am – 9:00am and a discharge appointment will be made upon the conclusion of the ultrasound. Our team ensures your pet is kept comfortable during their stay and results of the Ultrasound will be communicated at the discharge appointment.


Our team can perform a range of pathology tests within our clinic and also work closely with external laboratories.

We can perform a blood test in hospital on our state of the are HESKA blood machines and receive results within 15 minutes! We can use these machines to provided Pre- anaesthetic blood tests for your pet before a surgical procedure to make sure your pet’s internal organs are functioning well before any anaesthetic is administered.

We can also within our clinic we are able to perform Urine, Blood and Faecal tests, along with examining Ear and Skin swabs to determine the cause of your pet’s concern.

General Surgical Procedures

At SCAR Animal Hospital  you can rest assured that when you leave your family pet in the hands of our experienced veterinary surgery team, they are safe and cared for.

We understand that this can be a stressful time for you and your pet, so we go to every length to make sure you are both comfortable before, during and after any surgical procedure.

At SCAR Community animal hospital all surgeries are performed in our theatre by our experienced Veterinarians and theatre nurses.

Procedures that are performed at SCAR Community Animal Hospital include:-

  • Desexing (Castration and Spey)
  • Lump and skin tumour removal
  • Cancer Removal
  • Ear surgery
  • Eye surgery- Cherry eye, Entropian, Corneal ulcer treatment
  • Gastrointestinal surgery (Biopsies)
  • Foreign body removal
  • Spleen removal
  • Caesarean Surgery
  • Amputation Surgery
  • Wound repair and Stitch Up
  • Abscess drains
  • Dog fight wounds and Stitch Up
  • Car accidents
  • Bladder stone removal.
  • Anal gland abscess/ removal.
  • Blocked Cats

Holistic Medical Consultations and Acupuncture

We are pleased to inform that holistic medicine consultations are now available.

Holistic medicine is providing owners and their pets with alternatives to treating diseases globally. In recent years, more evidence has emerged proving its efficacy. A holistic approach to medicine aims to:

  • Maintain health and prevent disease by treating the root cause
  • Maintain good quality of life for palliative care patients
  • Minimise use of conventional medicine to reduce side effects

During the consultation, you will be discussing your concerns, your pet's entire medical history and lifestyle in order to understand the root cause of your pet's illness. The following holistic services are provided:

  • Acupuncture
  • Herbal medicine
  • Nutritional advice

What is acupuncture?

Acupuncture (acus = needle; pungare = to pierce) is a healing practice that dates back to 8000 years ago. Very fine needles are placed in specific locations all around the body to bring the body back into balance in order for it to heal. There is little to no discomfort involved and some patients would even fall asleep during a short 15 to 30 minute session.

How does acupuncture work?

Acupuncture works locally by increasing blood flow to the area of interest. Systemically, the needles trigger a series of interactions among the nervous, endocrine and the immune system.

The needles are placed in points along meridians that are found to be similar to nerve pathways. The location of these points are surrounded by nerve endings and mast cells that can signal the body to release its own opioids for pain relief and also regulate immunity.

What conditions can acupuncture treat?

Pet acupuncture can be used to help treat a number of conditions such as:

  • Musculoskeletal: hip dysplasia, arthritis, disc disease, muscle and ligament injuries.
  • Nervous disorders: nerve injury, certain types of paralysis, anxiety
  • Poor appetite
  • Chronic gastrointestinal issues (vomiting, constipation and diarrhoea)
  • Skin conditions and allergies
  • Chronic kidney conditions
  • Wound treatment and healing
  • Urinary Tract issues (i.e.: incontinence, cystitis and other bladder problems)
  • Depressed immunity and immune system booster for cancer patients
  • Eye and ear ailments

Who would benefit from acupuncture?

Acupuncture is an adjunct therapy that may help in many diseases but not limited to:

  1. Painful conditions such as osteoarthritis, cruciate ligament injuries, degenerative joint diseases, intervertebral disc disease
  2. Acute diseases such as ear infections, pancreatitis, muscle strains
  3. Chronic diseases such as chronic kidney disease, inflammatory bowel disease (IBD), immune mediated diseases, skin allergies
  4. Sudden behavioural change, seizures etc.

Is acupuncture safe?

Acupuncture is one of the safest therapies if practiced by a competent acupuncturist. Side effects are rare because acupuncture stimulates the body’s own system of healing and no chemicals are administered, resulting very few complications.

What you should know before treatment

  1. As acupuncture triggers the body to heal itself, we recommend committing to at least 3 sessions before deeming it ineffective for your pet.
  2. The approach to treatment is customised to every patient's condition and temperament. We aim to provide a pleasant experience for your pet and strive to have your pet accept treatment voluntarily.
  3. A holistic consultation with Dr. Karmen will be required prior to the session.
  4. Please notify our staff if your pet has a long medical history or has multiple/chronic diseases.
  5. A form should be filled in and returned prior to the appointment.

Call us on 03 7002 6649 or visit us for more information about these services.

This project is supported by grants from:

See our complete 5 year Strategic Plan.